Knowledge Base

Offer discounted subscription prices that unlock only when a user enters a valid coupon code

How to use coupon codes for in-app subscriptions

Create a polished first impression with branded intro slides that appear the first time someone opens your app.

How to set up intro screens

How to set up your app to market for Facebook Business Manager

App Marketing: iOS and Android Setup

Create a Google API key to enable your app to connect with Google services like Maps or Sheets.

How to generate a Google API key for your app

Connect your app to real-time external data using Web APIs or Google Sheets with Datasource Builder.

How to connect your app to an external data source

Generate AI images for any part of your app where you can add media

How to use AI image generation

Understand the metrics, shortcuts, and tools available in your App Dashboard after your app is published.

How to use the App Dashboard after publishing

Understand what you’ll see on the dashboard before your app is published and how to complete required publishing steps.

How to use the Dashboard before Publishing

Reset a user’s password when they lose access or request a password change

How to reset a user’s password from the Control Panel

Generate AI text directly inside the WYSIWYG editor

How to use AI text generation

Support

Get step-by-step instructions on how to utilize our platform's core features

Core Feature Tutorials

Customize your app’s icon, loading screens, fonts, and color themes to align with your brand.

How to update the global design to match your branding

Customize your app’s hidden navigation panel by adding features, controlling permissions, and adjusting design settings

How to configure your side menu

Customize the navbar to improve app navigation by adding icons, linking actions, and adjusting colors.

How to set up your navbar

Use the Customized tab to collect additional user information during registration and assign tags automatically.

How to add custom registration fields to your login screen

Update the design, fields, and settings of your login screen to match your app’s branding and user experience.

How to customize your app’s login screen

The Design Tab

Upload, manage, and edit your app images all in one place—including AI-generated graphics to speed up your design process.

How to use the media library

Add Media Tab (Media Library)

Set the first screen users see when opening your app, and create a better experience by choosing a layout that supports easy navigation.

How to set your app’s home screen

Home Screen Tab

Learn how to create marketplace features and then make them accessible to your users.

How to Create and Enable Marketplace Features in Your App

Features Tab

In this article we'll go over how to get your Google Developer Account ready to add In-App Purchases to it

How to Set Up Your Account For In-App Purchases in your Google Developer Account for Android

In this article we'll go over how to set up a single (one-time charge) in-app purchase for the Android version of your app

How To Create A Single In-App Purchase For Android

In this article, we'll go over how to set up a subscription (reoccurring) in-app purchase for the Android version of your app

How To Create A Subscription In-App Purchase For Android

To sell in-app purchases on iOS, you must first complete Apple’s Paid Applications agreement in App Store Connect.

How to Set Up Your Account For In-App Purchases in App Store Connect for iOS

Set up a one-time in-app purchase in App Store Connect so users can unlock paid content in your app.

How To Create A Single In-App Purchase For iOS

Offer auto‑renewable subscriptions in your iOS app to provide ongoing access to premium content or services.

How to create a subscription in-app purchase for iOS

How to Setup In-App Purchases in Your Control Panel

Commerce Tab

Enable push notifications for your iOS app by creating and uploading your Apple Push Notification Key.

How to set up your Apple Push Notification (APN) Key

Learn how to send targeted, engaging messages directly to your users’ devices using Standard Push Notifications.

How to send a Standard Push Notification

Automatically send personalized messages to your users based on activity within your app—no manual effort required.

How to automate Push Notifications

Organize your audience into groups so you can send targeted push notifications from your app.

How to create push notification groups

Send automatic push notifications when users enter or leave a specific location radius.

How to use the Geofence plugin

Learn how to craft notifications that feel timely, relevant, and valuable to your users

How to create effective and engaging notifications

View and filter all push notifications you’ve sent to understand performance and engagement

How to use Push Notification Analytics & Filters

Notifications Tab

Manage app users by importing, exporting, searching, filtering, tagging, and controlling access from the User Management section.

How to manage users in User Management

Create, assign, and use tags to segment users, control access, personalize content, and send targeted notifications.

How to use User Tags

In this article we'll go over the our system's App Administrative Roles and Permissions and how to use the Admin Roles tab

How To Assign Admin Roles To Your Users

Users Tab

The Progressive Web Apps Tab is where you can manage your Progressive Web App’s (PWA) settings. Read on to learn how to use this tab!

What Is The Progressive Web Apps Tab?

In this article we'll go over what PWAs are and what differentiates them from the version of your app found in the app stores.

What Are Progressive Web Apps (PWAs) and What Are Their Limitations

Follow these instructions to distribute the PWA version of your app to your customers.

How to Distribute Your Progressive Web App (PWA) to Your Customers

Progressive Web Apps Tab

View download and registration trends to understand how your app is performing over time.

How to use the App Analytics tab

Review the performance of your sent push notifications, including delivery, open, and click-through rates.

How to view Push Notification Analytics

Analytics Tab

Restrict app access by requiring users to enter a code before they can enter the app.

How to use the Access Code feature

Manage how users download, open, and share your app across iOS, Android, and the web.

How to use App Share Settings

Customize or translate the default text throughout your app to better match your brand or preferred language.

How to edit your app’s default language and wording

Settings Tab

Find answers and get help from Intercom Support and Community Experts

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