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What is the Up Vote feature?

With the Up Vote feature, users have the ability to submit suggestions for others to vote on

S
Written by Support
Updated over a week ago

What is the Up Vote feature?

The Up Vote feature is an easy to use feature that allows your users to submit their own suggestions or opinions. Other users can then up vote their favorite submissions. This is a great way for you to gauge what types of things people are looking for in regards to your app as well as which suggestions are the most popular.

In this article, we’ll go over some use cases for the Up Vote feature, how to set it up, how it’s used within your app, some pro tips that we think will help you utilize the feature, as well as some related articles that we think will help you when building and maintaining your app.

What are some use cases of the Up Vote feature?

There’s a number of different ways that you can use the Up Vote feature! Some of them are:

  • Give users a way to submit feature requests: Nowadays, it’s rare for a tech company or service to not have their own app and what better way for those companies to see what their users are looking for in their service than with a tool that allows them to submit feature requests? With the vote counter, they can also see which features are most requested.

  • Allow users to give reviews on products and services: When it comes to eCommerce apps, reviews on the products and services that they offer is invaluable, as it helps them gauge whether they should continue offering that product or not. Users can then take advantage of the vote option to show which reviews are most helpful.

  • Use it to collect feedback and suggestions: Sometimes people don’t necessarily have a product that they want to review, but instead have feedback or a suggestion that they think will help other users of an app. You can use the Up Vote feature to collect this feedback and suggestions and see which comments are most popular by their vote count.

Recent Updates to the Upvote Plugin

The screenshot below show the changes added to the settings tab in the up vote plugin

  • Comments : Allow users to leave comments on items that have been upvoted , community wall need to be installed for it to work

  • Allow status update: specify who can change the status , all users, no users or users with special tags

  • Allow New Item push notification: specify which users will get a notification when a new item is added : All users, no users or users with tags

  • Default Item sorting:

    • Newest : New will be first

    • Oldest: New will be last

    • Most votes: the item with the most votes will appear first

  • Hide completed items: completed items will disappear

  • In App purchase: will allow the app owner to charge the users for the votes

Last but not least the language tab will allow the app owner to modify the wording to suit his app purpose more

PS: in app purchase is not supported in PWA , voting will be disabled


How to set up the Up Vote feature, and how it’s used within your app

As we mentioned before, the main purpose of the Up Vote feature is to gather suggestions submitted by your users and to track how many up votes each submission receives so that you can see which ones are most popular. First let’s go over how to set up the Up Vote feature in the App Dashboard.

How to set up the Up Vote feature

Setting up the Up Vote feature in the App Dashboard is extremely simple. All you need to do is enter in the text that you want to appear above people’s suggestions in the “Description” WYSIWYG found in the “Content” tab of the Up Vote feature:

Whatever you put there will appear above user’s suggestions:

That’s it! We told you it was simple. Now let’s go over how the Up Vote feature is used within your app.

How the Up Vote feature is used within your app

Just like the setup of the Up Vote feature, using it in your app is just as easy! If a user wants to submit a suggestion, all they need to do is tap on the plus (+) button in the lower right-hand corner of the feature:

They then enter in a title for their suggestion in the “Title” field and their suggestion in the input box below the Title field. Once they’re done entering in their suggestion and title, they then tap “Submit” to submit their suggestion:

Their submission will now appear in the feature’s list of suggestions along with other users' suggestions. If that user would like to give another user’s suggestion an up vote, all they need to do is tap on the “Vote” button under the suggestion:

If they accidentally up voted a suggestion that they didn’t mean to vote for, they can tap on the vote button again to remove their vote. You can see how many votes each suggestion has next to the title of the suggestion:

Congratulations! You now know how to set up the Up Vote feature as well as how it’s used in your app! Next, let’s go over some pro tips that we think will help you with the Up Vote feature.

What are some Pro Tips you should know to help take your app to the next level?

Having worked with apps for years, we’ve learned a thing or two. So, to both help your app stand out and help you take full advantage of the Up Vote feature, here are some tips you should consider.

Pro Tip 1: Come up with creative ways to use the feature within your app

While at first glance it may seem like a simple feature, there’s a number of different ways that it can be used. We’ve already given you some use cases for the feature, but we encourage you to be creative and come up with even more ways to use it. We’re excited to see what you come up with!

Pro Tip 2: Think about other features within our system that will work well with the Up Vote feature

The more ways that the features in your app can complement each other, the better your user’s experience will be. There’s a number of different features within our system that you can use in conjunction with the Up Vote feature. One of the use cases that we had for the feature was using it as a way to collect user’s reviews on products and services in an eCommerce app. One of the most-used features in an eCommerce app is the Shopify 2.0 feature. Pairing these two features together is just one example of how you can have two features work with each other to help give your users the best experience in your app.

What are some related articles?

In addition to this article, we recommend checking out the following related articles so that you have a better insight into how to best use our system:

Still have questions? No problem! Reach out to us and we’d be happy to help :)

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