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How to use the QR Scanner plugin

Let users scan QR codes and access in-app content instantly. Generate and manage QR codes from the control panel.

S
Written by Support
Updated this week

The QR Scanner plugin includes two main functions:

  1. Scan QR codes from within the app to open specific content or actions

  2. Generate QR codes in the control panel for actions like navigating to features, sending notifications, or opening web links

Requirements

  • This is a Boost plugin, available on the Standard, Growth, and Scale plans

How to use the QR Scanner plugin

  1. Log in, go to Builder in the left navigation.

  2. Click the + button to open the Plugin Marketplace:

    1. Search for QR Scanner, then click Add Plugin.

    2. Name the plugin and click Add.

  3. Stay in the Content tab:

    1. Click + Add QR Code.

    2. Choose an action (e.g., App Content, App Settings, Push Notification, Map, Website).

    3. If choosing App Content, select the feature or plugin to open (e.g., Notes).

    4. Click Save to generate the QR code.

  4. After creating a QR code:

    1. Click Preview to see the QR code.

    2. Download it for use in print or digital promotions.

    3. Click Edit to change the linked action.

  5. Click the Security tab:

    1. Turn on Require Login to restrict access to logged-in users.

    2. (Optional) Add tag-based restrictions.

  6. Click the Tagging tab:

    1. Apply a behavioral tag when users access the plugin.

  7. Click the Purchase tab:

    1. Require purchase to access the plugin (optional).

    2. Choose product type and customize messaging.

  8. Click the Analytics tab:

    1. View daily usage and top users.

  9. Click the Language tab:

    1. Customize the Scan button text and error messages (e.g., "Sorry, your browser does not support camera access").

Pro tips

  • Be creative with your QR code actions: Link QR codes to forms, videos, content, or purchases—you’re only limited by your imagination.

  • Place the QR Scanner in your app’s side or footer menu: Keeps it accessible and encourages frequent use.

  • Use QR codes in promotions: Direct users to in-app purchases or premium content from flyers, ads, or social media.

Troubleshooting tips

  • If the scanner doesn’t activate, make sure camera permissions are enabled for the app.

  • If a QR code isn’t working, double-check that it’s linked to a valid and active action.

  • Preview the QR code from the control panel before distributing it.

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