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How to use the Member ID plugin

Give each user a digital membership card inside your app. Every member sees their own ID and QR code, and you can show different actions or links based on who they are.

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Written by Support
Updated yesterday

The Member ID plugin adds a digital membership card to your app. Each user gets their own unique member ID and QR code when they open the feature. You can use tags to control what each member sees, such as specific buttons, links, or actions that only apply to certain users. This makes it easy to create different experiences for different members without creating multiple features.

Requirements

  • This is an Accelerate plugin, available on specific plans only

  • Tags configured in user management

How to use the Member ID plugin

  1. Log in, go to Builder in the left navigation

  2. Click the + button to open the Plugin Marketplace

    • Search for Member ID, then click Add Plugin

    • Name your plugin and click Add

  3. Stay in the Content tab

    • Add members using a CSV import

      1. Click Download CSV Template

      2. Open the template and enter user details following the provided examples

        1. Active = True or False

      3. Save the file as a CSV

      4. Click Import

      5. Confirm user details such as name, email, and active status were uploaded correctly

  4. Click into the Design Tab

    • Click Add to create a custom header

    • Enter the tag name

    • Click Add Action Item

      1. Select and configure your action item

      2. Click Save

    • Click Save

    • Repeat for additional tags as needed

  5. (Optional) Attach a questionnaire

    • Click into the Settings Tab

    • Click Select Questionnaire

    • Select a free-text questionnaire or Questionnaire plugin

    • Click Apply

    • A “More details” button appears for users and links to the selected questionnaire

  6. To test it out, in the App Preview:

    • Users open the feature to see their digital member ID and QR code

    • Only actions tied to their tags are visible

    • The QR code reflects the logged-in user’s member ID and can be used for external interactions

  7. Click the Security tab:

  • Turn on Require Login to restrict feature access to logged-in users.

  • (Optional) Add tag-based restrictions and choose whether to match any or all tags.

  1. Click the Tagging tab:

  • Enter a tag name to automatically apply to users when they open this feature.

  • Click Add Tag.

  1. Click the Purchase tab:

  • Check Require Purchase to enable.

  • Choose your product type (e.g., Single Purchase or Subscription).

  • Upload an image, fill out purchase text, and success/failure messages.

  1. Click the Analytics tab to see feature performance:

  • View data such as number of views, users, and devices over time.

Pro tips

  • Use tags strategically to turn the Member ID plugin into a personalized navigation hub

  • Keep CSV imports clean and aligned with the template to avoid missing data

  • Test with multiple users and tag combinations to confirm visibility rules

  • QR codes are user-specific and reflect the currently logged-in member only

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