Zapier lets you connect third-party tools (like forms, CRMs, or reporting systems) to your app. This means you can automate tasks like banning or removing a user if they violate your rules, cancel a subscription, or trigger a flag in your system.
Removing a user deletes their profile from the User Management tab, and they won’t be able to log in again with the same email address. Banning a user keeps their information in the system but prevents them from using the app until they are unbanned.
Requirements
You must request a Zapier API key and invitation link from our Support.
Your data source must include the user's email address.
How to ban a user using Zapier
Contact our Support to request
A Zapier invitation link
Your app’s Zapier API key
Accept the invitation and connect your app to Zapier
In Zapier, click Create Zap
Choose a Trigger app (e.g., Typeform, Google Sheets, Webflow)
Set the trigger event (e.g., form submission, column update)
Click Continue and then Test Trigger to verify incoming data
Add an Action step
Choose "app name" as the app
Set the Action Event to Remove or Ban User
Under Account, select your connected "app name" account (or enter your API key)
Click Continue
Map the Email field to the user email coming from your trigger app
Select if you want to Remove or Banned
Click Continue, then Test Step to confirm the action
Click Publish to activate the Zap
Pro tips
Ban user Zaps are useful for abuse reporting systems or subscription cancellations.
Combine with tagging or logging actions for better audit control.
Troubleshooting tips
Zap not working? Double-check the API key and make sure the trigger app is correctly passing the email.
Is the user still active? Make sure the email exists in your Buildfire app and matches exactly.